Data Protection
Your privacy and security are fundamental to everything we do
Our Privacy Commitment
At Meetalent, we recognize that your personal information is sensitive and deserves the highest level of protection. This policy explains how we collect, use, store, and safeguard your data throughout your coaching journey.
Information We Collect
- Account details including name, email, and contact preferences
- Payment information processed securely through encrypted channels
- Assessment responses and coaching goals you share with us
- Session recordings and notes with your explicit consent only
- Platform usage data to improve your experience
How We Use Your Data
- Matching you with coaches aligned to your needs and preferences
- Facilitating secure communication between you and your coach
- Processing payments and maintaining billing records
- Enhancing platform functionality and user experience
- Sending service updates and relevant coaching resources
Security Measures
- End-to-end encryption for all coaching sessions
- ISO 27001 certified information security protocols
- Regular security audits and vulnerability assessments
- Secure data centers with redundant backup systems
- Multi-factor authentication for account access
Your Privacy Rights
Access & Transparency
- Request a complete copy of your personal data at any time
- Review what information we hold about you
- Understand how your data is being processed
- Receive data in a portable, machine-readable format
- Know who has access to your information
Control & Correction
- Update or correct inaccurate personal information
- Delete your account and associated data completely
- Opt out of marketing communications at any time
- Restrict how we process certain types of information
- Object to automated decision-making processes
Regulatory Compliance
- Full GDPR compliance for European users
- CCPA adherence for California residents
- SOC 2 Type II certification maintained
- Annual third-party privacy audits conducted
- Regional data storage options available
Our Data Practices
Data Retention
We retain your personal information only as long as necessary to provide services and meet legal obligations. Account data is permanently deleted within 90 days of account closure. Session recordings are kept for 12 months unless you request earlier deletion.
Third-Party Sharing
We never sell your personal data. Information is shared only with service providers essential to platform operationโpayment processors, cloud hosting, and analytics toolsโall bound by strict confidentiality agreements and data protection standards.
International Transfers
When data crosses borders, we ensure adequate protections through standard contractual clauses and appropriate safeguards. Your data may be processed in regions with robust privacy frameworks that meet or exceed international standards.
Have questions about how we protect your data? Our privacy team is here to provide clarity and address your concerns.
Privacy Inquiries
For questions about this privacy policy, data protection practices, or to exercise your privacy rights, please contact our dedicated data protection team. We respond to all inquiries within 48 hours.